| minute | sl: mostly but not entirely, we'll see how much sense it makes when the prototype works | 00:02 |
|---|---|---|
| sl | just let me stick an lte modem in it, and let it actually fit in my pocket | 00:03 |
| sl | and i will skip this black mirror across the pond | 00:04 |
| minute | lte modem slot is already in my schematic | 00:07 |
| minute | pocket... you'll need a bit bigger one ;3 | 00:07 |
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| + frank2 (~frank2@juicy.frank2.net) | 00:14 | |
| _E | minute: it looks like shipping back the defective motherboard is going to be unexpectedly expensive | 00:33 |
| minute | _E: how much? | 00:33 |
| _E | $150+ USD | 00:34 |
| _E | ...which is a lot for someone without a steady income | 00:34 |
| _E | so that leads to two questions: | 00:35 |
| _E | 1. is there any more troubleshooting I can do that could open the possibility of repairing it here | 00:36 |
| _E | 2. if not, is there a way to test the screen/SoM/PCIe peripherals that would at least let me know which parts I need to ship back without having to do multiple round trips? | 00:37 |
| minute | email us your address and we'll make a UPS label, i'm too stressed out atm to walk you through all possible technical avenues atm | 00:37 |
| minute | my days are endless todo list grinds atm | 00:38 |
| _E | sorry to hear that, mate | 00:38 |
| minute | not complaining, just giving some perspective why looking at it is easier for me/takes less time than providing step by step guidance | 00:39 |
| minute | unfortunately we don't have any techs in other countries who could debug this | 00:39 |
| _E | fwiw I did put my address in the first support email, but I understood the reply to mean I was supposed to handle shipping | 00:39 |
| minute | ok, yeah sure i didn't expect it to be that expensive | 00:40 |
| _E | yeah idk why it's that much | 00:40 |
| minute | if we ship something like that to the US with UPS it costs around 30-40$ | 00:40 |
| _E | just checked again, min. price from UPS is $132 | 00:42 |
| _E | fedex was similar | 00:42 |
| minute | ok, then they just charge a lot more to people who are not business customers | 00:43 |
| _E | would it be easier if I pinged CS to see if they'd be willing to handle it? | 00:44 |
| minute | no | 00:44 |
| _E | somehow that doesn't surprise me | 00:44 |
| minute | they would just open a ticket for me | 00:44 |
| _E | ah middlemen | 00:45 |
| minute | yeah | 00:46 |
| _E | wasn't the whole point of CS to handle things like this? | 00:46 |
| minute | gonna go to bed, it's 00:46 here. maybe can you reply on that support thread and say that i said we'll make you a label. then it's not forgotten | 00:47 |
| _E | will do | 00:47 |
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| Boostisbetter | minute: if you need some help testing / debugging / quality checks on the pocket reform, I live in Germany and would be HAPPY to assist you with it. I'd pay for the privilege even. Hahaha | 15:56 |
| minute | we might offer beta versions for sale | 16:02 |
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| Boostisbetter | minute: yeah I'm chomping at the bit to get one. I REALLY could use something like that. I have been using the Penkesu in the mid-term, but a product like the Reform in pocket is beyond ideal to me. | 16:17 |
| Boostisbetter | *pocket form | 16:17 |
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| cinap_lenrek | whats pocket reform? | 18:07 |
| sl | cinap_lenrek: https://www.hackster.io/news/mnt-research-s-pocket-reform-takes-the-open-modular-laptop-concept-to-new-smaller-dimensions-3c3df3325424 | 18:45 |
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| jfred | also very much looking forward to the pocket reform | 22:51 |
| jfred | especially if you do end up making that one with the recycled plastic case, that looks amazing | 22:51 |
| jfred | but I could certainly use a small machine to stick in my bag along with my work laptop on days I'm going to the local hackerspace, and the pocket reform would fit the bill | 22:53 |
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